Skip to content
NovaVMS Manual

Manage a user's site access

Site access only applies to the Viewer role. Admins, Operators, and Owners are org-wide by design — changing their site list here has no effect. If a Viewer has no sites assigned, they see nothing; the system fails closed. Changes take effect on the user’s next API call.

Procedure

  1. Open Admin → Users.
  1. Open the row menu on the user.
  1. Click Manage Site Access.
  1. Tick the sites this user may see; untick the sites they must not see. The dialog replaces the entire assignment list at save time — what you see is what they get.
  1. Click Save. NovaVMS records a site.user_access_granted entry for added sites and site.user_access_revoked for removed sites in the audit log.

Common variations

  • Assign sites during initial user creation: do it in the same dialog at invite time. See Invite a user.
  • Grant everyone a new site at once: no bulk tool in v1. Assign per user, or raise the target user’s role to Operator if they genuinely need org-wide access.
  • Temporary site access (e.g., contractor for a week): assign the site now, put a calendar reminder to revoke, and flag the change in the audit log for later review.

If this didn’t work

  • If the dialog shows no sites, the org has no sites yet. See Create a site.
  • If the user still cannot load the site after you saved, their browser is using a cached permissions response. Ask them to refresh. If the problem persists, see User cannot see a site they were granted.
  • If Manage Site Access is not in the row menu, your role is Operator or Viewer.