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NovaVMS Manual

Set up your personal workspace

Set up your personal workspace

Use this procedure when you are new to NovaVMS, or when you are taking over a shift and want the UI to behave the way you expect. Every setting on this page is personal to your account — it does not affect other users in your organisation.

Procedure

1. Pick your default live grid

  1. Go to Live.
  2. Open the grid selector dropdown in the toolbar.
  3. Pick the grid you want to see first every time you open Live.
  4. Click the star icon next to the grid name to mark it as your default.

2. Order your saved views

  1. Still on the Live page, click Edit grids (or go to Settings → My grids).
  2. Drag grids into the order you want. The top one is shown when you land on Live.
  3. Click Save.

3. Set your notification preferences

  1. Click your avatar in the top-right and choose Account.
  2. Open the Preferences tab.
  3. Toggle the channels you want:
    • In-app alerts — the notification bell at the top of the page.
    • Email alerts — email to the address on your account.
    • Camera notifications — camera-online/offline toasts while you are signed in.
  4. Choose an email frequency: immediate, digest (hourly), or digest (daily).
  5. Set your timezone so event times display in your local hours.
  6. Click Save preferences.

4. Customise your dashboard widgets

  1. Go to Dashboard.
  2. Click the gear icon in the top-right.
  3. Toggle the widgets you want to see (Cameras, Gateways, Events Today, Unacknowledged Alerts, Storage Used, Event Volume Chart, Recent Events, Recent Alerts).
  4. Your choices save automatically and follow you across browsers and devices.

Common variations

  • Shared monitoring stations: if multiple operators share one computer, create a shift-specific account for each operator rather than trying to share one login — workspace settings are per-user and will be overwritten when someone else signs in.
  • Night-shift view: set your default grid to your after-hours cameras and use digest (daily) email frequency to avoid overnight noise.

If this didn’t work

  • If your saved preferences do not follow you to a new browser, check that you are signed in with the same account — preferences are tied to the user, not the device.
  • If email alerts do not arrive after you turn them on, your admin may not have configured email delivery (SendGrid). Ask them to check Settings → Email.